Privacy Policy

Privacy Policy

Introduction

Welcome to https://steam-cleaning-for-allergy-friendly-carpets.storysurge.net! We are dedicated to maintaining a transparent and secure environment for our users, ensuring that your privacy is respected and protected at all times. This Privacy Policy explains how we collect, manage, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers every aspect of our online presence, including but not limited to:

  1. Our official website located at https://steam-cleaning-for-allergy-friendly-carpets.storysurge.net.
  2. All associated mobile applications and software.
  3. Services offered through these platforms, ensuring a seamless user experience across all digital touchpoints.
  4. Any third-party tools or services we integrate into our ecosystem, with their privacy practices governed by separate agreements.

Processing Activities

Our Privacy Policy guides your interactions in the following scenarios:

  1. Using Our Services: When you register and use our applications or services as an authorized user, we collect and process your personal data to provide a personalized experience.
  2. Website Visits: Every time you visit our websites linked to this policy, our servers log information about your interaction, including IP addresses, browser type, referring pages, and the date and duration of visits.
  3. Communication: We may reach out to you via various communication channels (emails, phone calls, SMS/texts) with newsletters, promotional offers, or support updates. You can manage these communications through our unsubscribe feature.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide tailored services:

  1. Account Details: When creating an account, we require information such as your name, email address, and password.
  2. Payment Information: Secure payment gateways are used to process transactions, storing only the necessary details for completion.
  3. Financial Data: We may collect financial information for billing purposes, including cardholder names, card numbers (masked), expiration dates, and CVV codes.
  4. Purchase History: Details of your orders, including products purchased, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses and mobile phone numbers, to personalize content and improve performance.
  6. Location Data: We may access your location data to provide relevant local services or tailor recommendations.
  7. Feedback and Reviews: Your feedback and product reviews are valuable for service improvement, collected through various rating systems.
  8. Social Media Information: If you choose to connect our services with social media accounts, we may collect data from these platforms to enhance your profile.
  9. Product Interest: We track your interactions with products on our site, including views and clicks, to offer personalized recommendations.

Cookies and Data Collection Technologies

We utilize cookies and similar technologies for several purposes:

  1. Strictly Necessary: These cookies enable core functionalities of our website, ensuring a seamless user experience (e.g., staying logged in).
  2. Preferences: We use these to remember your preferences, such as language settings or layout choices.
  3. Analytics: Analytics cookies help us understand how users interact with our site, allowing for performance improvements and personalization.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs:

  1. Legal Compliance: We retain personal data for the duration required by applicable laws and regulations, such as tax and accounting obligations.
  2. Business Purposes: After fulfilling the initial purpose of data collection, we either delete or anonymize your data to protect your privacy.

Security Measures

Implementing robust security practices is paramount to safeguarding your information:

  1. Data Encryption: We employ industry-standard encryption protocols for secure data transmission and storage.
  2. Secure Third-Party Services: Our trusted partners adhere to strict security standards, ensuring the protection of shared data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age:

  1. Our services do not intentionally collect or solicit personal information from minors.
  2. If we become aware of any such data, we will take immediate steps to delete it from our systems.

Your Rights and Choices

In accordance with regional data protection regulations, you have several rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you, including its use and disclosure.
  2. Rectification: If your data is inaccurate or incomplete, you are entitled to request corrections.
  3. Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may limit the processing of your data for specific purposes.
  5. Data Portability: We can provide your personal data in a structured format for use with other services.
  6. Objection: You have the right to object to certain types of data processing, such as direct marketing.
  7. Non-Discrimination: Your choices regarding data handling will not result in adverse treatment.

To exercise these rights or report concerns, please contact our dedicated privacy team via email at contact@steam-cleaning-for-allergy-friendly-carpets.storysurge.net or by post to the address provided below.

Changes to Privacy Policy

We reserve the right to update our Privacy Policy as needed:

  1. Any modifications will be posted on this page, with a clear notification on our website.
  2. We encourage regular reviews of this policy to stay informed about your rights and our practices.

Contact Information

For any inquiries, feedback, or data-related requests, please reach out to us through:

  • Email: contact@steam-cleaning-for-allergy-friendly-carpets.storysurge.net
  • Postal Mail: [Privacy Team Address] (To be provided)